At Leafkin, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our UK-based marketplace platform. By using Leafkin, you agree to the terms of this policy.
1. Information We Collect
We collect the following types of information:
– Personal Information: When you create an account, we collect your name, email address, phone number, and shipping address to facilitate transactions.
– Transaction Information: We gather details related to purchases, sales, and payment methods.
– Device and Usage Information: We collect data about how you interact with Leafkin, such as your device type, IP address, browser, and usage activity.
– Cookies: We use cookies to improve your experience on Leafkin, including remembering preferences and providing personalised content.
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2. How We Use Your Information
We use your information for the following purposes:
– Providing and Improving Services: To manage your account, process transactions, and enhance the platform.
– Communication: To respond to your queries and send important updates about your account or the platform.
– Marketing: With your consent, we may send you promotional content related to Leafkin. You can opt out of this at any time.
– Security and Fraud Prevention: To protect the platform and users from fraudulent activities and enforce our policies.
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3. Legal Basis for Processing
We collect and process your personal information where:
– It is necessary for fulfilling our contractual obligations (e.g., processing orders and transactions).
– We have a legitimate interest (e.g., improving our services or marketing) that does not override your rights.
– You give consent for specific purposes (e.g., receiving newsletters).
– We need to comply with a legal obligation.
You can withdraw consent at any time, though this will not affect any processing already completed.
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4. Sharing Your Information
We only share your personal data in the following circumstances:
– Payment Processors: Information is shared with trusted third-party processors (e.g., Stripe) to complete transactions.
– Service Providers: Data may be shared with third-party service providers for analytics, customer support, and marketing.
– Legal Compliance: We may disclose your data to comply with legal obligations, or to protect the rights, safety, or property of Leafkin or its users.
We do not transfer your data outside the UK, ensuring it is protected under UK data protection laws.
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5. Your Privacy Choices
You have the right to:
– Access and Update: View and update your personal information in your account settings.
– Request Deletion: Delete your account at any time, and your personal data will be removed unless we are required to retain it for legal reasons.
– Opt-Out: Unsubscribe from marketing communications at any time through the opt-out option provided in emails or account preferences.
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6. Data Security
We implement industry-standard measures to protect your personal data from unauthorised access, alteration, or destruction. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
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7. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including legal and accounting obligations. If you delete your account, we will remove your information unless required by law to retain it.
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8. Children’s Privacy
Leafkin is not intended for users under the age of 16. We do not knowingly collect personal information from children. If we discover that a child under 16 has provided personal data, we will promptly delete it.
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9. Use of Cookies
We use cookies to enhance your experience on Leafkin. Cookies help us to remember your preferences, personalise your experience, and track your interactions with the platform. You can manage your cookie settings through your browser.
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10. Business Transfers
If Leafkin undergoes a merger, acquisition, or asset sale, your personal data may be transferred to the new entity. You will be notified of any changes, and your information will continue to be protected under this Privacy Policy.
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11. Your Rights Under UK Law
Under UK data protection laws (e.g., the GDPR), you have the right to:
– Access the personal information we hold about you.
– Correct any inaccurate or incomplete data.
– Request erasure of your personal data (the right to be forgotten).
– Object to or restrict the processing of your data.
– Data portability, allowing you to request your data in a machine-readable format for transfer to another service provider.
If you have any concerns about our use of your personal data, you can also lodge a complaint with the UK Information Commissioner’s Office (ICO).
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12. Changes to This Privacy Policy
We may update this Privacy Policy as needed. If significant changes are made, we will notify you via email or through the platform. Continued use of Leafkin after updates means you accept the revised policy.
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13. Contact Us
For questions about this Privacy Policy, or to exercise your rights, please contact us at:
Hello@Leafkin.co.uk