Welcome to Leafkin, the UK-based marketplace for buying and selling plants. By accessing or using our services through our website or app (collectively, “Services”), you agree to these terms and conditions (“Terms”). Please read them carefully.
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1. Eligibility
To use Leafkin, you must be at least 16 years old. Users under 18 require parental or guardian supervision. If registering on behalf of a legal entity, you confirm you have the authority to act on behalf of that entity.
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2. Account Registration
To access certain features, such as buying or selling, you must create an account. You agree to provide accurate, current, and complete information during registration. You are responsible for safeguarding your password and all activities that occur under your account.
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3. User Conduct and Acceptable Use
When using Leafkin, you agree to:
– Abide by all applicable UK laws and regulations.
– Not use the Services for unauthorised commercial purposes, such as political campaigning, soliciting, or advertising.
– Not post, sell, or distribute prohibited content or items (as detailed in Section 10).
– Avoid uploading content that is defamatory, harmful, obscene, or illegal.
– Refrain from posting harmful or discriminatory content, especially involving minors.
– Not engage in fraudulent, misleading, or deceptive activities.
– Ensure all transactions occur on Leafkin’s platform (off-platform transactions are prohibited).
– Create only one account per user and not impersonate others.
If you violate these rules, Leafkin may suspend or terminate your account and pursue legal remedies.
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4. Selling on Leafkin
When listing plants or other items for sale on Leafkin, you agree to:
– Provide accurate and complete information about the items, including photos and descriptions.
– Comply with all UK regulations regarding plant sales and transport.
– Not sell prohibited items, including certain controlled substances, invasive species, or hazardous materials (see Section 10 for more details).
Shipping:
You are responsible for shipping sold items securely and in a timely manner. Ensure you comply with UK postal regulations, including any necessary documentation like phytosanitary certificates. Failure to follow shipping requirements may result in penalties or account suspension.
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5. Buying on Leafkin
When purchasing items, you agree to:
– Review all information provided by the seller before making a purchase.
– Understand that all sales are final, except where refunds or returns are allowed per the seller’s policy or in cases of damaged or misrepresented items.
– Provide accurate shipping information to ensure timely and successful delivery.
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6. Payments and Fees
Payments on Leafkin are processed via third-party payment processors (such as Stripe). When you make a sale, Leafkin deducts a **flat 8% fee** from your total sale price (including shipping). This fee covers all transaction and payment processing costs.
Example:
If you sell an item for £10 with £2 shipping, the total sale is £12. The 8% fee (£0.96) will be deducted, leaving you with a payout of £11.04.
Leafkin does not charge any listing fees or additional payout fees.
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7. Shipping and Delivery
Sellers are responsible for ensuring items are shipped in compliance with UK shipping laws. Buyers are responsible for providing accurate shipping details. Leafkin is not liable for any losses, damages, or delays that occur during shipment.
Shipping Requirements:
Sellers must use secure packaging and follow UK postal regulations. Some items (such as hazardous materials, plants requiring certificates, or restricted items) may have additional shipping requirements.
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8. Returns and Refunds
Refund and return policies are set by each seller. Buyers should review the seller’s policy before making a purchase. In the event of an issue with an order, we recommend first contacting the seller. If a resolution is not reached, buyers may open a dispute through Leafkin’s resolution process.
Leafkin is not responsible for returns, but we will assist in facilitating resolutions in cases of disputes.
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9. Prohibited Items
The following items are not allowed on Leafkin:
– Alcohol: Any form of alcoholic beverages.
– Prescription Drugs: Medicines or drugs requiring a doctor’s prescription.
– Controlled Substances: Including legal and illegal drugs, narcotics, and drug paraphernalia.
– Tobacco Products: Including e-cigarettes and vaping devices.
– Cannabis Products: Any products containing cannabis or its derivatives.
– Invasive and Endangered Species: Plants or seeds listed as invasive or endangered under UK laws.
– Hazardous Plant Materials: Toxic or harmful plant species that pose a risk to buyers.
Leafkin reserves the right to remove listings that violate these restrictions.
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10. Intellectual Property
All content on Leafkin, including text, images, logos, and software, is protected by **intellectual property laws**. You may not use, reproduce, or distribute any content from Leafkin without prior permission.
If you believe your intellectual property has been infringed upon, please contact us with a valid claim.
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11. Disclaimer of Warranties
Leafkin provides the platform “as is” and “as available” without any express or implied warranties. We do not guarantee that the Services will be error-free, uninterrupted, or secure.
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12. Limitation of Liability
In no event will Leafkin or its affiliates be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Services. This includes, but is not limited to, loss of data, profits, or business interruption.
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13. Indemnification
You agree to indemnify and hold Leafkin harmless from any claims, liabilities, damages, or expenses (including legal fees) arising from your use of the Services, your breach of these Terms, or your violation of any law.
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14. Modifications to the Terms
Leafkin reserves the right to modify these Terms at any time. Changes will be effective upon posting on the platform. Your continued use of Leafkin after the posting of changes constitutes your acceptance of the revised Terms.
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15. Governing Law
These Terms are governed by and construed in accordance with the laws of the **United Kingdom**. You agree to submit to the jurisdiction of the UK courts in resolving any disputes.
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16. Termination
Leafkin reserves the right to terminate your account at any time if you violate these Terms. You may also choose to terminate your account at any time by following the process provided in your account settings.
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17. Contact Us
For any questions or concerns about these Terms, you can reach us at support@leafkin.co.uk.